Support
Talk to a real human.
Something broken, confusing, or just on your mind? Send us a note. A real person reads every message and writes back, usually within a day, often the same one.
Email support
support@snowscroll.comThe fastest way to reach us. Tell us what's going on, what device you're on, and what you expected to happen, and we'll dig in. You'll hear back from someone who actually works on snowscroll, not a ticket bot.
Or come straight to me
jun@snowscroll.comI'm Jun, I started snowscroll. If support hasn't gotten back to you fast enough, email me directly and I'll reply myself. I'd genuinely rather you have my address than sit waiting on a queue.
Ideas and what we're building next
snowscroll.userjot.comGot a feature request, or want to see what's coming? Post and vote on our public board. We read all of it, and a lot of what we ship started as someone's note there.
However you reach us, you're talking to the small team that built this, not a queue or a bot. We'll get back to you as soon as we humanly can.