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FAQ

Frequently asked questions

Straight answers about how snowscroll keeps your logins private, what it actually does, and what to expect. If something isn't here, email us.

Trust & safety

Is snowscroll safe to use?

Yes. snowscroll works like a focused browser: you sign in to each platform directly, exactly as you would in Safari, and your login and activity never leave your device. snowscroll has no account system, never sees or stores your passwords, and never records what you message, watch, or post. For the full detail, see our Privacy Policy.

How is my data and login information managed?

snowscroll never sees or stores your data or logins. You sign in to Instagram, YouTube, and the other platforms directly inside the app's browser, and those credentials stay on your device. We never read, store, or transmit them. There's no snowscroll account, no tracking, no ads, and nothing about your social activity is ever sent anywhere. Full explanation in our Privacy Policy.

Will using snowscroll get my account banned?

No. snowscroll doesn't automate anything, scrape anything, or touch your account. It loads the normal mobile website of each platform and simply hides the feed elements visually, on your device. Your account behaves exactly as it would in any browser. One note: signing in to some platforms from any non-native browser can occasionally trigger that platform's own "is this you?" security check. That's their security, not snowscroll, and it's the same prompt you'd see logging in on a new browser.

Will Instagram or TikTok know I'm using snowscroll?

They see a browser session on their own mobile website, the same as if you'd signed in through Safari. Nothing is installed into their app, nothing is scraped, and nothing about your account changes. The one thing a platform can notice is a sign-in from a new browser, which is why Instagram sometimes shows its own "is this you?" check the first time. There's more on the mechanics in what a feed blocker actually does.

Is snowscroll legit, and who's behind it?

Yes. snowscroll is an independent app reviewed and approved by Apple, built by a small team that wanted this for themselves. It's not affiliated with Instagram, YouTube, or any platform; it's an independent tool that helps you use them more calmly. The facts we publish about ourselves, from the launch date to what the app still can't do, are collected in one place. Questions? Email support@snowscroll.com.

How it works

How does snowscroll work?

snowscroll opens the web versions of your social apps inside a focused in-app browser and hides the distracting parts (Reels, Shorts, Explore, and "For You" feeds) before they reach you. It does not modify your device, your apps, or your accounts, and nothing is permanent. Everything happens on your device. You can see it in action on the homepage, and read how your data is handled in our Privacy Policy.

Does snowscroll block the whole app?

No, and that's the whole point. snowscroll removes only the addictive feeds (Reels, Shorts, Explore). Everything you actually opened the app for stays: your DMs, stories, posts from people you follow, search, and long-form YouTube videos all work normally. You keep the connection and lose the scroll.

Is this the same as Apple Screen Time?

No. Screen Time measures your usage and can put a daily limit on a whole app, so when the limit hits, your messages go with it, and there's a one-tap way past it. snowscroll doesn't set a timer or lock anything: it removes the feed inside the app and leaves everything else working, so there's nothing to ignore at the moment you're least able to. Plenty of people run both. We put them side by side here.

Which apps does snowscroll work with?

snowscroll works with Instagram, YouTube, Facebook, X, TikTok, and LinkedIn. Feed removal happens on your device for each.

Can I use snowscroll for just one or two apps and keep the rest normal?

Yes. You choose which apps you open in snowscroll, and anything you don't add is untouched and keeps working in its normal app. The free tier covers your first two, so you can start with whichever one eats the most time, like Instagram with Reels removed or YouTube without Shorts, and leave everything else as it is.

Can I turn a feed back on if I change my mind?

Yes. Every feed is a switch in snowscroll's settings, so you can flip any of them back on whenever you want. Nothing is permanent and nothing is locked. It's meant to change the default, not to trap you.

Can I block YouTube Shorts but still watch normal videos?

Yes. snowscroll hides the Shorts feed, Shorts shelves, and the Shorts button while leaving your subscriptions, search, and regular long-form videos fully working.

Can I still message my friends?

Yes. snowscroll only hides the feeds. Your DMs, group chats, stories, and posts from people you follow all work exactly as normal. You can open the app, reply to a message, and close it without getting pulled into an hour of Reels.

What if someone sends me a Reel?

You can still open and watch a Reel someone sends you directly. That's a message from a friend, not the endless feed. snowscroll removes the infinite Reels feed, not your ability to see a specific thing someone shared with you. This is available on the free tier.

Can I still post, or is it read-only?

You can post. snowscroll is a browser, not a viewer, so posting works the way it does on each platform's mobile site. A few things are limited right now, including Close Friends story posting, some reposting options, and sending videos in DMs. We keep the current list of what's limited up to date rather than let you find out later.

Do notifications still work?

Not from snowscroll, no. Notifications aren't supported inside it yet, and we're working on adding them. If you keep the platforms' own apps installed, their notifications carry on as normal, so nothing goes quiet, it just doesn't come from snowscroll. If this is the thing holding you back, tell us, it genuinely affects what we build next.

Does snowscroll work without an internet connection?

No. snowscroll loads each platform's real mobile website, so it needs a connection, exactly like the apps do. There's no offline mode and nothing is stored for reading later.

Pricing & plans

Is snowscroll free?

Yes. The moment you open snowscroll you automatically get 7 days of full Pro, with no card required. After that you move to the free tier: your first two apps, greyscale, trends (your time usage), and a global time limit. You can subscribe to Pro anytime to unlock all your apps and home feed removal.

What do I get with Pro?

Pro unlocks all your supported apps (the free tier covers your first two) and adds home feed removal, on top of the short-form feeds snowscroll already hides for everyone. The monthly, yearly, and lifetime plans all include the same Pro features.

How do I cancel or manage my subscription?

You manage and cancel your subscription anytime in your Apple ID and App Store settings. snowscroll can't charge, cancel, or refund on your behalf; billing is handled entirely by Apple, so refunds follow Apple's policies. See our Terms for more.

Practical & expectations

Why does snowscroll feel slower than the normal app?

That's partly by design and partly the tradeoff of how it works. Because snowscroll loads the web version of each platform rather than the native app, it's a little slower, and honestly a small amount of friction is part of the point: it makes mindless opening less automatic. You'll still get everything you came for, just without the frictionless pull into the feed.

Why did a feed come back, or a filter stop working?

The platforms change their websites often, which can briefly bring a feed back. We push filter updates over the air, so it usually fixes itself quickly without an app update. If something looks off, email support@snowscroll.com or post it on our board at snowscroll.userjot.com. You'll reach a real person, not a ticket queue, and we usually write back the same day.

Does snowscroll work on iPad?

snowscroll is built for iPhone. Apple lists it as compatible with iPhone, iPad, and iPod touch, so it will install on an iPad, and what you get there is the iPhone version rather than a layout designed for the bigger screen. If iPad is where you'd use it most, email support@snowscroll.com, it helps us decide what to build next.

Is there an Android version?

Not yet. snowscroll is on iPhone today and Android is on the way. We don't have a firm date, because we'd rather build it properly than early. You can join the Android waitlist and we'll email you once, at launch, nothing in between. It also tells us how many people are waiting, which affects how fast we move.

What if I want to uninstall?

No problem, everything is reversible. snowscroll never changed your apps, your accounts, or your device, so deleting it simply removes the focused browser. Your social apps are untouched. On-device data such as settings and session cookies is removed when you delete the app.

What happens to my data if I delete snowscroll?

It goes with the app. Your settings and the session cookies for the sites you signed in to live on your device, and deleting snowscroll removes them. There's nothing on our side to erase, because there's no snowscroll account and we never had your logins, messages, or browsing in the first place. One thing worth knowing: your Pro subscription lives with Apple, not with us, so deleting the app doesn't cancel it. Cancel that in your App Store settings. The full picture is in privacy and data, in plain language.

Can the platforms sue you or shut you down?

snowscroll displays your own logged-in session of these platforms' public mobile websites inside a focused browser, the same content you'd see in Safari, just with the feeds hidden on your device. It doesn't scrape, store, or redistribute their content. We reference platform names only to describe compatibility.

How can I support snowscroll?

The best ways: subscribe to Pro if it's useful to you, leave an honest App Store review, and tell a friend who's stuck in the scroll.

Want an honest look at what's limited today? See what to expect. Still have a question or a bug to report? Email support@snowscroll.com or post it at snowscroll.userjot.com, and a real person will get back to you.

snowscroll is free to download, and you get seven days of Pro with no card up front.

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